Our Team
Christopher Nickerson
Chief Executive Officer, Managing Partner
Chris Nickerson is a tireless entrepreneur with innate passion and instincts for not only identifying business opportunities but establishing a solid vision and carrying it out. He founded TrainingPro in 2000 after identifying a need in the professional training industry. He grew TrainingPro to be the national leader in mortgage education, expanding from doing business in two states in 2000 to all 50 states less than a decade later.
Nickerson is an accomplished businessman with proven operational skills, flexible growth strategies and the ability to motivate a team. He has become an advisor, venture capitalist and mentor to aspiring business owners.
He was named a finalist by professional services firm Ernst & Young LLP for the Ernst & Young Entrepreneur of the Year 2004 and 2007 Awards in Maryland. TrainingPro was placed on Baltimore Smart CEO magazine’s “Future 50” list in 2004, and again in 2005, based on its rapid growth of sales and employees over that period. TrainingPro was listed in the 2006 Inc. Magazines Inc 500 list for fastest growing companies. He served on the Board of the National Foundation for Teaching Entrepreneurship (NFTE), a national organization that helps young people from low-income communities build skills and unlock their entrepreneurial creativity.
Mr. Nickerson has held several different NASD securities licenses including series 7, 63, 65, 31 and 24 as well as a life and health insurance license. Nickerson recently was responsible for successfully raising the capital and launching the GUNTRY Club of Maryland, one of the nation’s largest indoor firearms training facility
Darlene Mitchell
Director of Customer Success
Mrs. Mitchell is currently the Director of Support for PinPoint. She has 20 years of Customer Service and Business to Business Sales Support experience. Darlene worked for Bloomberg BNA for 10 years where she was the single point of contact for BNA’s Largest Law firm customers and the Legal Solutions Sales Consultants serving those clients. She has considerable experience with contract review, billing, pricing, web navigation, and problem solving.
Karen Chandler
Director of Communications
Ms. Chandler is a resourceful marketing professional experienced in marketing strategy, business development, product leadership, and relationship management. Karen possesses a strong ability to propel marketing initiatives with a track record of increasing adoption and growing companies. She enjoys reading, writing and exercising on her new Peleton!
Melissa A. Carroll
Office Administrator
Mrs. Carroll provides administrative support and oversight of all daily office operations at Pinpoint US, LLC. Prior to accepting her position with Pinpoint, Melissa worked with several trade association as an Executive Director (Pennsylvania Association of Mortgage Brokers), Office Administrator (American Council of Engineering Companies of PA) and Membership Associate (Pennsylvania Association of School Business Officials).
Sara Madgey
Founder